Viber unveils work productivity tools

By Victoria “NIKE” De Dios

Admit it or not, when we are stuck in our workstations, multitasking becomes inevitable. From email, phone calls, answering messages in various messaging apps and taking notes, the work is endless.

What makes the work more stressful is when we are greeted by a barrage of urgent messages from the boss and an endless to-do list at some point in their working lives?

But we learn the drill of getting caught up in the whirlwind of digital chaos, hooked to our phones to avoid missing crucial work-related notifs. It’s overwhelming and it’s probably going to make us cry, but we still have to be productive—Taylor’s right, it’s an art.

Rakuten Viber is the work friend we’ve been looking for all along. The leading communications app is here to lighten our loads and brighten our moods with a suite of productivity-enhancing features designed to ensure we’re on top of all our tasks and keep us organized, so we get the job done and have more free time in our hands.

Say goodbye to Scattered Thoughts and hello to Organization with My Notes. A favorite among many Viber users including small business owners, this long-standing feature seamlessly syncs across all devices to keep important messages, notes, and reminders in one organized space, whether it’s an important invoice from a client or a crucial file from a supervisor. Once done, click the message to check it off and hide it from the current list. Creating reminders is also a breeze with My Notes, simply right-click on a message and set the date and time.

Viber is offering more to help you stay organized—keep your chats less cluttered and avoid the dread of accidentally sending for-bestie-only messages to the wrong person aka your manager or colleague with Folders. It effortlessly sets digital boundaries between your personal and work lives by organizing chats based on categories like topics or groups—it’s perfect for that secret work group chat! Click on the ‘✎Folder’ tab or go to More > Manage folders to create a folder and pick a name or even an emoji for your reference. You can create up to 5 folders and the ‘All’ tab then lets you see everything in one glance.

Viber has also taken its suite of productivity tools to the realm of artificial intelligence or AI, featuring a new tech innovation designed to make chatting more efficient. For quick TLDR updates of all your work chats, the AI Chat Summarizer leverages ChatGPT technology to distill essential information from unread messages into a concise and easy-to-read summary.

Viber users including small business owners have also lauded the app’s productivity features for bringing order to their chats. “The Folders feature makes it easy for me to find clients and helps me separate my private life and work,” says Aldrin Lim of Conspire Foods. “I also like that it helps me communicate faster because time is money after all.”

Jenina Cruz Rabago, a subscriber to the Backstage Pass channel, credits Viber with making it easier to remember what’s important, “I used My Notes to store important messages, particularly work-related to-do lists. If I needed to jot down something quickly, I’d just instinctively open My Notes. It’s just quicker and simpler.”

As a superapp, Viber aims to simplify the lives of its users so they can focus more on the things that matter most to them and ultimately help them achieve work-life balance. “Filipinos nowadays are juggling multiple roles, from the mom running a bakeshop to the dad who has his own online store,” explains David Tse, Senior Director for APAC at Rakuten Viber. “We realize that these multitaskers need all the help they can get. Our suite of productivity tools streamlines daily conversations and enhances work life or business journey. Helping our users make the most of their day is part of our mission as a superapp that Filipinos rely on every day.”

Download the Rakuten Viber app now and enjoy all its productivity tools that let you get things done between 9-5, all in one convenient superapp.